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Delivery & Returns

Delivery information

United Kingdom

Subscription orders are sent using a Royal Mail Large Letter untracked service. You can expect delivery 2-3 business days after the date of dispatch shown on your dashboard.

Rest of World

International Subscription orders are sent using a tracked international mail service and will be delivered 5-10 business days after the date of dispatch shown on your dashboard.

 

Restrictions

PO boxes: Our couriers are unable to deliver to PO boxes at this time.

APO addresses: Unfortunately, none of the international couriers is able to deliver parcels to APO addresses, as only the USPS is allowed to deliver to military bases.

Satisfaction

At London Sock Company it is extremely important to us that you enjoy our high-quality products and receive superior customer service.

If you have any further questions concerning the delivery of your order or if you are not 100% satisfied with your purchase, please email us at [email protected] and we will be happy to help.

Returns information

Returns & Refunds

If for whatever reason you are not 100% satisfied with your purchase and would like to return your order, please contact us at [email protected]

We will refund the full value of any products provided the conditions below are met:

1) You are able to return the products in question to us within 28 days of receipt of your order.

2) Your items are returned to us in a resalable condition. This means unworn, in the same condition you received them and with any labels and packaging intact.

In case any of the items you purchased are faulty, please contact us and we will be happy to resolve the situation for you.

Please note that we are currently unable to offer an international freepost returns label, so, unfortunately, we cannot cover the cost of postage, either of your original order or the return.

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